Shipping Policy

Last Updated: July 29, 2026

Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

  • Orders are processed within 1–3 business days after payment is successfully confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation email with your tracking information.

Shipping Time

Estimated delivery times are:

  • India: 7–15 business days

  • International Orders: 10–20 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, public holidays, or courier delays.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

  • We may offer free shipping on selected products or promotional offers.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor your shipment until it is delivered.

Multiple Shipments

If your order contains multiple items, they may be shipped separately from different warehouses or suppliers. As a result, your items may arrive on different dates.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If you need to change your address, contact us immediately. We can only update your shipping details if your order has not yet been processed or shipped.

Delayed Deliveries

While we work hard to deliver your order on time, delays can occasionally occur due to circumstances beyond our control, including:

  • High order volumes

  • Customs inspections

  • Weather conditions

  • Carrier or courier delays

  • Public holidays

We appreciate your patience if these situations arise.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us within 48 hours of delivery or the expected delivery date.

Include:

  • Your order number

  • A description of the issue

  • Photos (if the package or item is damaged)

We'll investigate the issue and, where appropriate, arrange a replacement or refund.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: flowkar786@gmail.com

Phone / WhatsApp: +91 95929 49636

Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (IST)

We aim to respond to all inquiries within 24 business hours.