Privacy Policy

Last Updated: July 29, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment providers)

  • Order history

  • Device information, IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our products and services.

  • Prevent fraud and maintain website security.

  • Send promotional emails and special offers (only where permitted or with your consent).

3. Payment Security

We do not store your complete credit or debit card details. Payments are processed securely through trusted third-party payment providers using industry-standard encryption.

4. Sharing Your Information

We may share your information only when necessary with:

  • Shipping and delivery partners.

  • Payment processing providers.

  • Service providers who help operate our website.

  • Government authorities when required by law.

We do not sell, rent, or trade your personal information to third parties.

5. Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance.

  • Remember your preferences.

  • Analyze website traffic.

  • Provide a better shopping experience.

You can disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on the laws applicable to you, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal data.

  • Withdraw consent for marketing communications.

  • Request information about how your data is used.

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways, shipping providers, and analytics tools. We are not responsible for the privacy practices of those third parties.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: flowkar786@gmail.com

Phone / WhatsApp: +91 95929 49636

We aim to respond to privacy-related inquiries within 24–48 business hours.